Julie Floral is the sole owner of the information collected on this site. We will not sell, share, or rent this information to others in ways different from what is disclosed in this statement. Julie Floral collects information from our users at several different points on our website.

We request information from the users on our order form. Here a user must provide contact information (like name and shipping address) and financial information (like credit card number, expiration date). This information is used for billing purposes and to fill customer's orders. If we have trouble processing an order, this contact information is used to get in touch with the user.

A cookie is a piece of data stored on the user's hard drive containing information about the user. Cookies are only used by the shopping cart system as the preferred method to temporarily store items selected for purchase and as a convenient means to temporarily store customer billing and shipping information to expedite completion of the online order form. By setting a cookie, the user can suspend a shopping session, and return later to continue shopping, retaining previously-selected items in their cart. When returning to the shipping and billing information sections of the order form, automatic data entry of the fields on the form saves time when you wish to complete your purchases. If a user rejects the cookie, they may still use our site and the shopping cart will still function however the ability of the cart to retain data and items entered in prior sessions will be limited.

We use IP addresses to analyse trends, administer the site, track user's movement, and gather broad demographic information for aggregate use. IP addresses are not linked to personally identifiable information when the user surfs our website on a casual manner, i.e. did not make a purchase via the shopping cart. However, when a user makes a purchase via our shopping cart, the user's IP address is captured and reflected on the order(s) submitted to us.

We use an outside shipping company to ship orders, in addition to using our internal transport people and a credit card processing company to bill users for goods and services. These companies do not retain, share, store or use personally identifiable information for any secondary purposes.

This web site contains links to other sites. Please be aware that Julie Floral is not responsible for the privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each and every web site that collects personally identifiable information. This privacy statement applies solely to information collected by this web site.

Julie Floral takes every precaution to protect our users' information. When users submit sensitive information via the juliefloral.com website, every effort is made to safeguard your information both online and off-line.

When our order form asks users to enter sensitive information (such as credit card number), that information is encrypted and protected using SSL protocol. While on a secure page, such as the payment section of our order form, the lock icon on the bottom of Netscape Navigator and Microsoft Internet Explorer browsers indicates that security protocol is active. We also use SSL encryption when accessing sensitive information from our secure remote server.

While we use SSL encryption to protect sensitive information online, we also do everything in our power to protect user-information off-line. All of our users' information, not just the sensitive information mentioned above, is restricted in our offices. Only employees who need the information to perform a specific job (for example, our billing clerk or a customer service representative) are granted access to personally identifiable information. Retained paperwork and "orders in process" containing sensitive information are kept in locked file cabinets until disgarded. ANY discarded paperwork containing sensitive information is shredded.

If you have any question about Julie Floral's security procedures, do send your email to security@juliefloral.com .